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Webinar
Do You Hear What Your Patients are Saying?
Presented by Bill Bassett, VP of Home Health
Thursday, March 1 | 3pm - 4pm EDT | Cost: FREE! | Register
Join Deyta’s HHCAHPS expert, Bill Bassett, as he reviews the current national benchmarks showing you where and how to improve your scores based on what the patients are telling us about their care. This session will deliver pragmatic improvement recommendations to help foster a patient-centered culture. Bill will recommend best practices to empower agency managers with effective ways to implement positive change in clinical team management, visit planning, team education, operational policies and internal decision processes. This presentation is for anyone who wants to use the “voice of the patient” as a powerful management tool to improve performance agency-wide. You won’t want to miss it!