High Definition HHCAHPS

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  • Is your agency getting the most from your HHCAHPS program?
  • Do you want the advantages of the clear Home Health Agency leader in HHCAHPS administration, analysis and understanding?
  • Are you missing critical patterns and analysis buried in scanned or overlooked comments?
  • Do you understand how well you are performing against national benchmarks?
  • Can you quickly and precise pinpoint opportunities for improvements or negative trends?
  • Are you instantly aware and alerted to negative comments?
  • Have you expanded your program to maximize the inputs and related knowledge?

Go beyond doing HHCAHPS and dramatically improve your operations with unparalleled insights and guidance from Deyta’s market leading HHCAHPS service. Deyta manages and enhances the entire HHCAHPS survey process so you can focus on using the results to improve patient care and operational performance. Our cost-effective program collects, analyzes and reports HHCAHPS data as required per CMS regulations. More HHAs use Deyta as their HHCAHPS partner than any other vendor because of our incredible combination of value, service, and price. Our program also provides an entire suite of public reporting dashboards that will allow you to drill down into the results and analyze performance from many perspectives.

  • The largest, most accurate national benchmarks with 1,700+ HHAs
  • Public reporting dashboards that help you quickly pinpoint areas of success and opportunities for improvement
  • Verbatim comment reporting that groups patient comments by topic and codified type for easy analysis, service recovery and compliance escalation
  • Comment Alert! System that immediately notifies your agency of any negative or serious comments so you can take action
  • Comparative analysis based on your agency’s hierarchy
  • Discipline specific questions that measure performance of your operational teams and are proven drivers of satisfaction
  • Surveys offered in multiple languages
  • User-friendly web-based system with customizable user access giving specific users access to specific reports
  • Survey participation and response rate results including a breakdown of CMS eligible patients and response rate trending
  • Report interpretation training to better understand your data and use it to improve patient care and elevate your scores
  • Live and on-demand educational webinars led by industry experts
  • Seamless vendor transition process and fool-proof implementation plan for getting up and running smoothly
  • Unparalleled service by a dedicated client services manager who provides ongoing support in a friendly and responsive manner
  • Dashboards that are easy to understand to help you improve scores months in advance of being published on Home Health Compare
  • HHCAHPS Benchmark reporting includes national level benchmarks comparing your scores with those from our comprehensive database of HHAs
  • Easy program implementation with Deyta’s friendly and responsive client services team who is there to guide you through every step of the process
  • Training and education helps your teams with report interpretation and best practices for improving scores
  • Our Actionboard gives us the whole picture in one glance… and I can get everything I need for IDT.

    Rev. Gina Volpe

  • Deyta has been superb at generating very valuable reports for our various business divisions that easily depict the results and outcomes.

    Larry Weishaar

  • After years, I am still impressed by your customer service. You all are such wonderful role models!

    Ellen Martin

  • Deyta’s Market Intelligence solution provides our agency with powerful physician and facility referral data which allows us to efficiently identify valuable referral sources.

    Jack Draughon

  • We're so happy to have someone we can trust with our data and that knows what to do with it – and Deyta is comfortable suggesting changes in processes that will make us better.

    Kristen Rich