Key facts you need to know about HHCAHPS:

- The CMS process will require the use of a new standardized survey tool
- Agencies must contract with a CMS-approved vendor to manage the process
- National implementation begins in October 2009
- Mandatory implementation is required in Q1 2010
- Non-compliant agencies are subject to a 2% reduction in their episodic reimbursement in 2011

- Download our free guide “Tips on Choosing Your HHCAHPS Vendor” for help with your evaluation of vendor partners
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- Get a copy of the CMS HHCAHPS Survey Guide
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- Attend our free webinar “Understanding the HHCAHPS Survey”
This informative session reviews the details of the new CMS program and outlines action items agencies need to follow in order to be prepared.
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